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CompanyOur Methodology

Our Methodology

 

Always the power of the method is inversely proportional to the generality of the method, it means, more specific the method, is more powerful. Our Skynyx is renowned for its simple but world-class methodologies in development, outsourcing, business, product delivery and other processes. Any industry in the world cannot sustain longer without a properly planned methodology, whereas in the same time it cannot follow a more complex and chaotic methods which will ultimately lead them to their customer's dissatisfaction.

Our company follows a more realistic and simplified methodology with our clients in various aspects which make them to stay with us and count on us. All our methods starts from focusing on the root requirement of a customer and basic understanding about his business. Whether it is consultation or development, a customer is always in look for a more friendly solution to ease his working environment. A customer might be a "tech person" or a "non-tech person", but a solution from our company will always befriends our customers with his business management or his work and proves our business method, a triumph!

 

Customer Centric Approach:

  • Once you Conform the project, you will get an introductory call from our customer support team in 24 to 48 hours to introduce you to the Project Manager and Our CRM. They will give you quick start training on the CRM if you required. Our CRM is simple and easy to use.
  • One Project Manager will be assigned to the project to manage the communication and project delivery. He/ She will call you to discuss and conclude the scope and assign the project to Project Delivery Team.
  • Project Delivery Team will start working on the requirement using Development Center.
  • Throughout the project your project manager will be your single point contact for your project. They will update you the progress on each milestone and conduct review meeting with you for milestone approval. You can get update of the project real-time using our CRM.
  • Each project manager manage maximum of 7 projects at a time so that they get enough time to manage your project and give you full attention throughout the project.
  • Once the project is delivered, the PM will give you couple of hours training on how to use the system.
  • If you are in AMC you can login to the CRM anytime to post a ticket to get on time support.

 

Agile delivery model:

 

 

What our clients say

 

Skynyx Technologies has added a lot of value to our business not only in their domain of Internet but also in understanding our consumers better and offering key insights in framing better strategies at our end.

 

Mano Sharma
Head Sales & Marketing
Samsung

Skynyx Hosting

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